Privacy Policy

The information that we collect

North American Learning Institute (NALI) collects information from you when you register a profile, enroll in a course, purchase any products or services, or fill out a form. When appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information, and/or date of birth.

You may, however, visit our websites anonymously by not performing any of the actions listed above.

What this information is used for

Any information we collect from you may be used in one of the following ways:

• To personalize your experience
• To improve our websites
• To improve customer service
• To process transactions
• To protect ourselves from liability
• To improve our marketing materials and advertisements
• To analyze the performance of our marketing materials and advertisements
• To respond to a legal process or comply with law, or in connection with a merger, acquisition, or liquidation of the company

How we handle your information

We do not sell or trade any part of your personally identifiable information. We may, however:

1. Share necessary information with trusted third-party service providers who assist us in operating our business. These service providers are required to keep your information confidential and will not use your information to market their own products or services.
2. Release your information when we believe release is appropriate to comply with the law, enforce our website policies, or protect ours or others rights, property, or safety.

How we use your contact information

• Email
  We may email you periodic updates pertaining to your profile and course enrollments. You may also receive occasional company newsletters, company updates, or information regarding additional products and services offered by NALI. If email communication is disabled you may still receive transactional emails such as payment receipts and password reset instructions.
• SMS (text message)
  We may initiate text message communication to resolve urgent matters pertaining to your profile and/or course enrollments. We do not send company updates or marketing promotions via text message.
• Telephone
  We may call you to resolve urgent matters pertaining to your profile and/or course enrollments. Users with a partner profile may also receive proactive customer service calls from our dedicated team of relationship managers. We do not utilize any automated dialing ("robo-call") technologies.
• Mail
  Documents are only mailed on request. Users with a partner profile may also receive and request promotional materials.

You may opt out of receiving any of these communications by logging in and updating your communication preferences or by contacting us at help@coursefortruancy.com.

How we protect your information

We implement a variety of security measures to maintain the safety of your personal information. This includes the use of Secure Socket Layer (SSL) technology, which encrypts all data sent between your browser and our servers.

All supplied sensitive/credit information is encrypted during transmission and stored separately in our payment gateway provider's database. It is required that this information be kept confidential and is accessible only to those authorized with special access rights to such systems.

How we use cookies

Cookies are small files that websites, or its service providers, transfer and store in your web browser (if you allow). Cookies enable websites to recognize your browser and remember certain information as you navigate through different pages.

We use cookies to help us remember and process items in your profile, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can offer better experiences and tools in the future.

If you prefer, you can choose to have your web browser warn you each time a cookie is being sent, or you can choose to disable cookies via your browser settings. Like most websites, if you disable cookies, some of our services may not function properly.

Third-party links

Occasionally, at our discretion, we may include links to third-party products or services on our websites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. We encourage you to review their privacy policies before utilizing their products or services. Nonetheless, we seek to protect the integrity of our website and welcome any feedback about these third-party sites.

Advertising and data analytics

We may use third-party advertising platforms, such as Google and Bing, to show our advertisements on websites across the Internet. These platforms may use search results, cookies, or device identifiers to serve our advertisements based on search terms and/or past visits to our websites. Anyone may opt out of the use of cookies or device identifiers by visiting the settings interfaces for these advertising platforms.

We also use Google's and Microsoft's conversion tracking and data analytics tools to understand how you interact with our advertisements and our websites. For example, if you contact us online, the destination page will have code on it that will help us understand the path you took to arrive on that page. We may need to share certain pieces of your information with these tools to enable proper functionality. You may opt out of having your information shared with these tools by contacting us at help@coursefortruancy.com.

California Online Privacy Protection Act compliance

Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Children’s Online Privacy Protection Act compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not knowingly collect any information from anyone under 13 years old. Our websites, products, and services are all directed to people who are at least 13 years of age or older.

Online privacy policy only

This online privacy policy applies only to information collected through our websites and not to information collected offline.

Terms and conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your consent

By using our websites, you consent to our online privacy policy.

Changes to our privacy policy

Any changes to our privacy policy will be posted on this page.

Contacting us

If there are any questions regarding this privacy policy you may contact us by email at help@coursefortruancy.com.